Norwegian IT support - Job in Ireland

[Laura Molina]

Can you speak Norwegian? Are you interested in technology and IT? Start your new career in Ireland.

https://cpljobs.com/ie/job/norwegian-technical-support-job-in-ireland/

Top tech company is looking for Norwegian speakers. Experience in customer service is preferred, but not essential, as full training is provided.

You will be responsible for tech troubleshooting, providing assistance and support to customers by phone and email. If you are analytical and a problem solver, this role is for you! 

What will you do?

Resolve customer problems using the relevant tools and systems.

• Answer inbound calls and emails in a professional manner.
• Log/Validate all contacts Call Handling Database.
• Keep customers updated on open cases.
• Contribute to a positive team environment and proactively support team members.

What do you need to have?

• Language: Fluent English & Norwegian is essential.
• Stamp 4 Visa or European citizenship is required.
• Experience within a customer service preferred (but not essential).
• Analytical and investigative skills to resolve customer issues.
• Technical savvy (Computers & Internet).
• Communications & Organizational skills.

What will you get?

• Salary: 26.500€ + Start-up Package (€2,000 inclusive of flights and initial temporary accommodation can be organized by our team)
• Full training provided
• Benefits: Free gym, Free shuttle bus, Subsidized canteen, Free onsite parking, Team Fun Budget, Sport & Social Membership, Travel Saver Ticket, Bike to Work Scheme, Employee Reward and Recognition Program
• Working hours: 8 hours.

Please apply/send your CV to [email protected] or call: +35319476382  or contact me in LinkedIn