Vacancy for Swedish, Danish or Norwegian speaking IT customer service representatives Munster, Germany

[RisiqRecruitment]

Our client, an international outsourcing service provider, is looking for IT customer service representatives for its offices located in Münster, Germany.

Primary duties and responsibilities:

• Friendly and professional customer service for international IT business customers
  
• Identification of customer needs and proactive customer service
  
• Telephone and email support for questions regarding the Business Partner Program
  
• Application/Utilisation of various software programs and the internet
  
• Database maintenance, documentation and rework of all customer queries
  

Candidate profile:

• Excellent command of language: spoken and and written proficiency
  
• Commercial qualification is an advantage
  
• Distinct focus on customer and service orientation as well as enjoying customer contact over the phone
  
• Good Microsoft knowledge on Windows Server, networks and licenses are preferable
  
• Flexibility and ability to integrate and work in a team
  

Contract:

Initially for 1 year

Benefits:

• Paid on-­the-job ­training for several weeks (theory and practice)
  
• International working environment
  
• Attractive relocation package
  
• Assistance in finding a flat
  
• Special bonus at the end of the year
  
• Negotiated efficiency bonus
  
• Good access to public transport
  
• Health Management ­ preventive measures for your health
  

To apply please send your CV to [email protected]