Trend Micro Office Scan - avinstallering

[olsok29]

Jeg har kjøpt en bærbar til eldste barnebarnet, med Windows XP Pro.

Alt fungerer fint, MEN jeg vil ha avinstallert

Trend Micro Office Scan 6.5. Vil legge inn andre sikkerhetsprog.

Dette er litt trøblete; den forrige eier har installert dette programmet med

passord.

Passordet trengs for å få avinstallert, og han har glemt passordet!

Jeg er svært åpen for forslag til avinstallering uten passord!

 

Bjørn

[- mOtz^ -]

Formatering?

 

Hater Trend Micro Office Scan, har det på skolen!

[olsok29]

Fikk dette svaret fra USA, og det fungerte.

Legger det inn her, dersom en eller annen skulle få bruk for det.

 

***********

Hello-

 

Try these instructions please let us know if this does not help. Have a

Great Day!

 

 

Below are instructions for manually removing Trend if it won't uninstall

from the Add/Remove Programs applet.

 

1. Stop the following services in Windows Control Panel Service's list:

- OfficeScan for NT Listener

- OfficeScan for NT

- Real Time Scanner

2. Run Regedit.exe.

3. Locate and delete the following four keys under

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services:

- NTRTSCAN

- TMLISTEN

- TMFILTER

- VSAPINT

4. Delete the HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro registry key.

5. Delete the

HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CurrentVersion\Run\PccNTMon"

or "OfficeScan NT Monitor" registry key.

6. Delete the OfficeScan program group in the Windows Start menu.

7. Reboot the machine

8. After restarting the computer, delete the folders containing the

OfficeScan Windows NT Workstation client program files (the default is

C:\officescan NT).

 

Thanks,

Brandi Simmons

iTech Helpdesk