Dear Sir:


Thank you for contacting Intel Customer Support!  We are glad to be of service to you.

The case number is 3964075.

You may be able to use the existing hard disk drives that are configured for RAID by just plugging them to the SATA ports. Should you encounter problems you may also follow the instructions provided below.

Here are the instructions on how to rebuild failed mirror array (RAID 1) from ICH5 controllers. Hope this helps with your concern. 

1. Identify the failed HDD by press <CTRL-I> in the SATA BIOS.
2. Power down the system, and unplug the failed HDD physically and insert a new (working) drive.
    Note: please take note of the drive you replaced.
3. Power the system up and press <CTRL-I> to go to the SATA BIOS.
    Note: the BIOS should detect 2 things. 1st that the RAID is in degraded mode, 2nd is that the new HDD inserted is detected under non-RAID drives.
4. Select option #3 from the SATA menu, which is "Reset Disks to Non-RAID".
5. Select "Yes" to confirm the operation.
6. Exit from the SATA BIOS and boot to the OS.
    NOTE: from here the mirror volume of the original array should still be able to boot to the OS. but it will be working as a non-RAID independent HDD.
7. In the OS run the IAA RAID 3.5 application. (Make sure this is install else we can't complete the process).
8. Choose "RAID" from the IAA menu and select "Create Volume from existing Disk".
9. It will then asking you to choose you Source drive. Select the HDD where your system is booting from right now then select "Next"
    NOTE: it is important that you choose the correct drive from here else you'll loss all your data. Hint: if you're not that sure from here use the physical Connector of the HDD to identify what is the new HDD you inserted. This is why you need to be able to physically identify the new HDD you use and the HDD that is still working from the old array.
10. Select "RAID 1" and hit "Next"
11. Click "Yes" in the next Window to confirm action.
12. Click "Yes" again to confirm.
13. If you encountered an "Unsafe removal of device" window just click yes to get ride of it.
14. If there's a "delayed write failed" pop up, just click "Ok" to ignore it.
15. Press the "Migrate" button to finalize things.
16. Click "Yes" to proceed.
17. The migration process should now take place and after it completes the recovery process will be completed.
      NOTE: What happens if a failure occurs in the middle of migration? 
      The RAID migration feature contains advanced safety algorithms to ensure that an interrupted migration does not result in data loss or corruption. If the migration process is interrupted via a power loss or system reset, the migration will resume from the point of its most recent progress upon the next system reboot. 


Please feel free to call or email us anytime should you need further assistance.

We look forward to serving you more in the future.


Thank you and Have a Nice Day.


Sincerely,

Rodney A
Intel Customer Support - Asia Pacific Region ApacSupport@mailbox.intel.com <mailto:ApacSupport@mailbox.intel.com> 
 
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